Who are we?
name: Vasné Andi Krisztina E.V. (hereinafter: Service Provider)
address: 1033, Budapest, Hévízi út 12.
email address: hi@doggiesdesign.hu (hereinafter: email address)
Website: https://www.doggiesdesign.hu. (hereinafter: website)
The website contains only self-made products, which the Service Provider has made from Hungarian and foreign raw materials. (See our services for details). By using the website, the Buyer (a natural or legal person who makes a purchase offer through the website) accepts their instructions for use, and by purchasing the provisions of this contract.
Please read the contents of the GTC and the data management information carefully! By accepting the contract, the Buyer is obliged to pay!
If you have any questions regarding the General Terms and Conditions, the operation of the webshop, the ordering and delivery process, or the ordering of an individual product not found in the webshop, we are at your disposal at the contact details provided. We reserve the right to amend the GTC.
Services
We make and sell dog collars, leashes and bandanas. All products are made by hand, from domestic and foreign raw materials. Our products are made of colored thick straps, patterned ribbons and cotton canvas ordered from abroad or of our own design, with Hungarian-made metals and plastic buckles. Samples of the products are used for product photography, however, it is possible that the ordered product differs slightly from the ones shown in the pictures, as each product is made individually by hand, the cutting of the strip is not predetermined, thus changing the location of the sample. Furthermore, we do not take responsibility for the image appearing in the web store, for any misspellings or incorrect data.
Legislation
The contract is governed by the following legislation:
1997 CLV. Consumer Protection Act;
CVIII of 2001 Act on Certain Issues in Electronic Commerce Services and Information Society Services;
Act V of 2013 on the Civil Code (PTK);
151/2003. (IX. 22.) on the mandatory guarantee for certain durable consumer goods;
19/2014 (IV.29.) NGM decree
Privacy Policy
The “Privacy Notice” in the footer of the web store provides the Customer with information on the secure use of his data and the rights to manage it.
Webshop operation
The website is always opened with the Main page when entering the website address from the browser (https://dogiesdesign.hu). The website contains cookies, which we use to improve the user experience. The visitor can decide to accept them or even refuse to use them. The Home page also pops up when you open a chat window, which you click to direct the Customer to Facebook Messenger. When using this, neither the website nor the Service Provider will receive your Facebook data, they will be managed exclusively by Facebook Inc. At the same time, using the Chat window, the Customer can communicate faster and easier, and can easily obtain information and answers to his questions. link is not used by the Service Provider!
The menus in the page header and footer help easy navigation on the page, they do not direct the Customer to an external page! Through the menus, the Customer can access the About Us, Dogs, Contact, Login and My Cart pages, as well as back to the Home Page.
The products of the website can be accessed by the Customer via the Dogs subpage. On the For Dogs page, you can select the product category you are looking for, from where the website will display the desired, filtered products to the Customer in a controlled manner. You can also select the size of the selected product according to the cargo space set, and then the Buyer can put the product in their own “basket”.
In order to finalize the purchase, the Service Provider requests some personal data from the Customer, which are only necessary for the completion and delivery of the purchase. The Service Provider will not disclose this data to third parties and will only use it to perform the service, it will not make any other inquiries! The Customer can enter the personal data required for the purchase by entering it once, but he can also register on the site so that it will be loaded automatically in future purchases. The personal data provided during registration is treated confidentially by the Service Provider, it is not disclosed to other parties!
Registration
There is a possibility to register on the site, which makes the purchase / order process easier. During registration, the Service Provider must request the name, address, email address and telephone number of the Waiter for invoicing and delivery.
Registered customers
By purchasing / registering on the website, the Customer declares that he has read and accepts the terms and conditions of these GTC and the Data Management Information published on the website, and consents to the data management.
The Buyer is obliged to provide his own real data during the purchase / registration. In the event of untrue or personally identifiable information provided during purchase / registration, the resulting electronic contract will be void. The Service Provider excludes its liability if the Customer uses its services on behalf of another person with the data of another person.
The Service Provider shall not be liable for any delivery delays or other problems or errors that can be traced back to incorrect or / or inaccurate data provided by the Customer.
The Service Provider shall not be liable for any damages resulting from the fact that the Customer forgets his / her password or becomes available to unauthorized persons for any reason not attributable to the Service Provider.
Purchase of products
The displayed products can only be ordered online, the prices are in HUF, the displayed prices are gross prices, the delivery cost is not included, there is no separate packaging fee.
The prices are only informative, we reserve the right to change the price!
Right of withdrawal
By exercising the right of withdrawal, Directive 2011/83 / EU and Decree 45/2014 on the detailed rules of contracts. (II.26.) Of the Government, the Buyer may withdraw from the contract without giving reasons and return the ordered product within 14 days from the receipt of the ordered product.
The Buyer can prove the date of receipt with the certificate received on receipt.
Upon cancellation, the Service Provider is obliged to refund the price of the product paid by the Buyer (without delivery costs) immediately, but no later than within 15 days after the cancellation and return of the goods. The cost of returning the product must be borne by the buyer, the company did not undertake to bear this cost. In case of exercising the right of withdrawal, the Buyer shall not incur any costs other than the cost of returning the product, however, the Service Provider may demand compensation for material damage resulting from improper use. The refund may be withheld by the Service Provider until the goods (s) have been returned or the Buyer has provided proof that they have been returned: the earlier of the two dates shall be taken into account. If the Customer wishes to exercise his right of withdrawal, he may indicate this in writing at the contact details of the Service Provider. You can also contact the Service Provider with other complaints of the Customer at the “Contact” contact details provided in the web store.
Warranty
The Service Provider’s warranty and guarantee liability in the Civil Code, 151/2003. (IX. 22.) corm. Regulation (EC) No 49/2003 (VII.30.) Of the Ministry of Economy and Transport and 72/2005. (IV. 21.) corm. Regulation 19/2014. (IV.29.) Of the NGM decree. The warranty period is 5 months.
Main rules:
- the Service Provider may not deviate from the provisions of the decree in the contract to the detriment of the Buyer
- the complaint can be sent by e-mail at the contact details provided in the web store, which will be investigated within 15 working days
- the Service Provider is obliged to keep a record of the warranty or guarantee claim announced by the Customer, which can be found in the footer of the web store under the item “Return of the Product (s)”
- a copy of the minutes must be made available to the Buyer as soon as possible and in a verifiable manner
- if the Service Provider is unable to declare the fulfillment of the Customer’s warranty or guarantee claim at the time of its notification, its position – in case of rejection of the request, the Customer
The warranty only applies to sewing tears, damage to metal accessories, we do not guarantee damage due to improper use, eg: damage to the collar, leash by the dog (chewing, scraping), scratching of the plastic buckle, deformation from the toy and other dogs chewing plastic buckle).
Instructions:
Cleaning: by hand or in the washing machine at 30 degrees with an easy washing program with other clothes and towels. When treated with a stain remover, the material will be destroyed, the sample will fade, so its use is not recommended by the service provider!
Usage: The collar should be placed aligned with the dog’s neck and then the leash should be attached to the collar. A dog dirt bag holder can be attached to the ring on the leash’s handgrip.
Payment methods
Direct Bank Transfer
After sending the order, the customer will be notified by email about the unique ID of the order and that he has a payment arrears to the service provider. The email will also include the name and bank account number required to settle your payment, which will require a full refund. The customer will receive an email about the payment, at the same time indicating that his order has been approved and the service provider has started to produce the ordered product.
Pay with Barion
Online credit card payments are made through the Barion system. Credit card details will not be sent to the merchant. The service provider Barion Payment Zrt. Is an institution under the supervision of the Magyar Nemzeti Bank, its license number: H-EN-I-1064/2013.
Name of the data processor: Barion Payment Zrt.
Headquarters of the data processor: 1117, Budapest, Infopark sétány 1.
Telephone number of the data processor: +36 1 464 70 99
The Data Processor participates in the execution of the Online Payment on the basis of the contract concluded with the Data Controller. In doing so, the Data Processor manages the billing name and address of the data subject, the order number and date within the civil law limitation period.
Shipping
(You can find out more about shipping on the Shipping and Payment Terms subpage.)
The customer can choose from 3 delivery methods: sending a postal item, cash on delivery by foxpost, delivery to a foxpost machine.
When choosing postal method, the ordered products will be delivered in an air-cushioned envelope as a priority, recommended item. The shipment ID will be sent in a separate email upon request, not included in the automatic notifications.
Cash on delivery by foxpost: cash on delivery orders are always delivered to your home by foxpost. Their simple interface and continuous tracking help Doggies Design as well as customers. It is also possible to pay by credit card and cash on site.
Foxpost parcel locker: when ordering, when selecting the mentioned delivery method, the customer will be contacted in a separate email to which vending machine you request the order.
Newsletter
We will send you a newsletter after you have subscribed, provided that the subscriber accepts the data protection policy prepared in compliance with the GDPR Regulation. We send newsletters from the site on a monthly, bi-monthly basis.
Making a complain
You can make your complaint at the following contact: hi@doggiesdesign.hu
Privacy Policy
Who are we?
Owner:
name: Vasné Andi Krisztina E.V.
address: 1033, Budapest, Hévízi út 12.
email address: hi@doggiesdesign.hu
Website: https://www.doggiesdesign.hu.
Data controller:
Name: Bendik Vivien
address: 1033, Budapest, Hévízi út 12.
email address: hi@doggiesdesign.hu
Website: https://www.doggiesdesign.hu.
Hosting provider:
name: Magyar Hosting Kft.
address: 1132, Budapest, Victor Hugo utca 18-22.
company registration number: 01-09-968314
telephone number: (06 1) 700 2323
What personal information do we collect?
Comments
We collect visitor-commented, liked content, displaying comments and likes on the page to make them visible to other visitors. At the same time, we collect visitors ’IP addresses and browser properties to help prevent spam.
Contact form
If you provide a name or email address, we will handle them. We will retain the information you receive on the contact form for half a year for customer service reasons, but we will not use this information for marketing purposes.
Cookies
We use so-called cookies to enhance the user experience. This information is sent to you directly from our website through your browser in order to make browsing easier in the future, and the site compiles statistics on the content accessed.
The background of data management is set out in Act CXII of 2011 on the right to information self-determination and freedom of information. (Infotv.) and Act CVIII of 2001 on certain issues of electronic commerce services and information society services. provisions of law. The legal basis for data management is Infotv. Your consent in accordance with Section 5 (1) (a).
On the registration or login page, the website temporarily sends cookies in order to determine whether your site can accept additional cookies. These cookies do not contain any personal data and are terminated when the site is closed.
When you log in, we also set up some cookies in order to save your login information and display any changes. Login cookies last for two days and are required for screen setup for one year. If you check “Remember me” when you log in, your login will be valid for 2 weeks. If you log out of your user account, the login cookies will be deleted.
Analytics
The site uses google analytics in order to track visitor satisfaction and interest, and to display personalized offers related to each product.
Data handling
Az adatkezelés hátterét az információs önrendelkezési jogról és az információszabadságról szóló 2011. évi CXII. törvény (Infotv.) és a számvitelről szóló 2000. évi C. törvény (Sztv.) rendelkezései jelentik. Az adatkezelés jogalapja az Infotv. 5. § (1) bekezdés a) pontjával összhangban az Ön hozzájárulása, valamint – hozzájárulása visszavonása esetén – az Infotv. 6§ (5) bekezdése a) pontja alapján az Adatkezelőt terhelő, Sztv-ben megfogalmazott jogi kötelezettség teljesítése.
Adatait (név, telefonszám, emailcím, lakcím) számlakiállításhoz és kiszállításhoz kapcsolódóan kezeljük. A kiállított számla eredeti példányát az Sztv. 169. § (1)-(2) bekezdése alapján 8 évig meg kell őriznünk.
Adatkezelés során Önt megillető jogok
The background of data management is set out in Act CXII of 2011 on the right to information self-determination and freedom of information. (Infotv.) and Act C of 2000 on Accounting (Sztv.). The legal basis for data management is Infotv. In accordance with Section 5 (1) (a), your consent and, in the event of the withdrawal of your consent, the Infotv. Pursuant to Section 6 (5) (a), fulfillment of the legal obligation of the Data Controller set out in the Act.
We process your data (name, telephone number, email address, home address) in connection with invoicing and delivery. The original copy of the issued invoice is issued by the Act. Pursuant to Section 169 (1) – (2), we must keep it for 8 years.
Your rights during data management
Within the period of data processing, you have the following rights in accordance with the provisions of the Decree:
the right to withdraw consent
access to personal data and data management information
right of rectification
restrictions on data management,
right of cancellation
the right to protest
the right to portability.
If you wish to exercise your rights, this will involve your identification and the Data Controller must communicate with you. Therefore, you will be required to provide personal information for identification purposes (but identification may only be based on information that the Data Controller handles about you anyway) and your data management complaints will be available in the Data Controller’s email account within the timeframe specified in this information. If you have been our customer and would like to identify yourself for complaint or warranty purposes, please also provide your order ID for identification. Using this, we can also identify you as a customer.
Complaints related to data management will be answered by the Data Controller within 30 days at the latest.
Right to withdraw consent
You have the right to withdraw your consent to data management at any time, in which case the data provided will be deleted from our systems. However, please note that in case of an unfulfilled order, the cancellation may result in us not being able to deliver to you. In addition, if the purchase has already been made, we will not be able to delete your billing information from our systems in accordance with the accounting rules, and if you owe us, we may process your information in the event of withdrawal of consent based on a legitimate interest in recovering the claim.
Access to personal data
You have the right to receive feedback from the Data Controller as to whether your personal data is being processed and, if data is being processed, you have the right to:
have access to the personal data processed and
inform the Data Controller of the following information:
the purposes of data management;
categories of personal data processed about you;
information on the recipients or categories of recipients with whom or with whom the Personal Data has been or will be communicated by the Data Controller;
the intended period for which the personal data will be stored or, if that is not possible, the criteria for determining that period;
your right to request the Data Controller to rectify, delete or restrict the processing of personal data concerning you and to object to the processing of such personal data in the event of data processing based on a legitimate interest;
the right to lodge a complaint with the supervisory authority;
if the data was not collected from you, all available information about their source;
the fact of automated decision-making (if such a procedure has been used), including profiling, and, at least in these cases, understandable information on the logic used and the significance of such data processing and the expected consequences for you.
The purpose of exercising the right may be to establish and verify the lawfulness of the data processing, therefore in case of multiple requests for information, the Data Controller may charge a fair fee for the provision of the information.
Access to personal data is ensured by the Data Controller by sending you the processed personal data and information by e-mail after your identification. If you have a registration, we will provide access so that you can view and verify the personal information we manage about you by logging into your user account.
Please indicate in your request whether you are requesting access to personal data or requesting data management information.
Right to rectification
You have the right, at the request of the Data Controller, to correct inaccurate personal data concerning you without delay.
Right to restrict data management
You have the right, at the request of the Data Controller, to restrict data processing if any of the following is met:
You dispute the accuracy of the personal data, in which case the restriction applies to the period of time that allows the Data Controller to check the accuracy of the personal data, if the exact data can be established immediately, the restriction will not take place;
the data processing is illegal, but you object to the deletion of the data for any reason (for example, because the data is important to you in order to enforce a legal claim), so you do not request the deletion of the data, but instead request a restriction on its use;
the Data Controller no longer needs the personal data for the purpose of the designated data processing, but you request it in order to submit, enforce or protect legal claims; obsession
You have objected to the data processing, but the data controller’s legitimate interest may also justify the data processing, in which case until the data controller’s legitimate reasons take precedence over your legitimate reasons, the data processing must be restricted.
Where data processing is restricted, such personal data may be processed, with the exception of storage, only with the consent of the data subject or for the purpose of bringing, enforcing or protecting legal claims,
The data controller will inform you in advance (at least 3 working days before the lifting of the restriction) of the lifting of the data management restriction.
Right to delete – right to forget
You have the right to have the Data Controller delete your personal data without undue delay if any of the following reasons exist:
personal data are no longer required for the purpose for which they were collected or otherwise processed by the Data Controller;
You withdraw your consent and there is no other legal basis for the processing;
You object to the processing of data on the basis of a legitimate interest and there is no overriding legitimate reason (ie a legitimate interest) in the processing of the data,
the personal data was processed unlawfully by the Data Controller and this was established on the basis of the complaint,
personal data must be deleted in order to fulfill a legal obligation under Union or Member State law applicable to the Data Controller.
If, for any lawful reason, the Data Controller has disclosed personal data processed about you and is obliged to delete it for any of the reasons set out above, it shall take reasonable steps, including technical measures, to inform the data, taking into account available technology and implementation costs. other data controllers that you have requested the deletion of the links to the personal data in question or of a copy or duplicate of this personal data.
Deletion does not apply if data processing is required:
for the purpose of exercising the right to freedom of expression and information;
to fulfill an obligation under EU or Member State law to process personal data (such as billing, as the retention of the account is required by law) or in the public interest or in the exercise of a public authority conferred on the controller;
to submit, enforce or protect legal claims (eg if the Data Controller has a claim against you and has not yet fulfilled it, or a consumer or data processing complaint is being processed).
Right to protest
You have the right to object at any time for reasons related to your situation to the processing of your personal data on the basis of a legitimate interest. In this case, the Data Controller may not further process the personal data, unless it proves that the data processing is justified by compelling legitimate reasons which take precedence over your interests, rights and freedoms, or which are related to the submission, enforcement or protection of legal claims.
If personal data is processed for the purpose of direct business acquisition, you have the right to object at any time to the processing of personal data concerning you for this purpose, including profiling, insofar as it relates to direct business acquisition. If you object to the processing of personal data for the purpose of direct business acquisition, the personal data may no longer be processed for this purpose.
Right to portability
If the data processing is carried out automatically or if the data processing is based on your voluntary consent, you have the right to ask the Data Controller to receive the data provided by you to the Data Controller, which the Data Controller provides to you in xml, JSON or csv format. if this is technically feasible, it may request that the Data Controller transfer the data in this form to another data controller.
Automated decision making
Ön jogosult arra, hogy ne terjedjen ki Önre az olyan, kizárólag automatizált adatkezelésen alapuló döntés hatálya (ideértve a profilalkotást is), amely Önre nézve joghatással járna vagy Önt hasonlóképpen jelentős mértékben érintené. Ezekben az esetekben Adatkezelő köteles megfelelő intézkedéseket tenni az érintett jogainak, szabadságainak és jogos érdekeinek védelme érdekében, ideértve az érintettnek legalább azt a jogát, hogy az adatkezelő részéről emberi beavatkozást kérjen, álláspontját kifejezze, és a döntéssel szemben kifogást nyújtson be.
A fentiek nem alkalmazandóak abban az esetben, ha a döntés:
Ön és az adatkezelő közötti szerződés megkötése vagy teljesítése érdekében szükséges;
meghozatalát az adatkezelőre alkalmazandó olyan uniós vagy tagállami jog teszi lehetővé, amely Ön jogainak és szabadságainak, valamint jogos érdekeinek védelmét szolgáló megfelelő intézkedéseket is megállapít; vagy
az Ön kifejezett hozzájárulásán alapul.
Adatvédelmi nyilvántartásba történő bejelentkezés
Az Info tv. rendelkezései értelmében az Adatkezelőnek bizonyos adatkezeléseit be kellett jelentenie az adatvédelmi nyilvántartásba. Ez a bejelentési kötelezettség 2018. május 25. napjával megszűnt.
Adatbiztonsági intézkedések és jogorvoslati lehetőségek
Az Adatkezelő kijelenti, hogy megfelelő biztonsági intézkedéseket hozott annak érdekében, hogy a személyes adatok védje a jogosulatlan hozzáférés, megváltoztatás, továbbítás, nyilvánosságra hozatal, törlés vagy megsemmisítés, valamint a véletlen megsemmisülés és sérülés, továbbá az alkalmazott technika megváltozásából fakadó hozzáférhetetlenné válás ellen.
az Adatkezelő a szervezeti és technikai lehetőségekhez képest mindent megtesz annak érdekében, hogy adatfeldolgozói is megfelelő adatbiztonsági intézkedéseket tegyenek, amikor az Ön személyes adataival dolgoznak.
Amennyiben Ön szerint az Adatkezelő megsértette valamely, az adatkezelésre vonatkozó törvényi rendelkezést, vagy nem teljesítette valamely kérelmét, akkor vélelmezett jogellenes adatkezelés megszüntetése érdekében a Nemzeti Adatvédelmi és Információszabadság Hatóság vizsgálati eljárását kezdeményezheti (levelezési cím: 1530 Budapest, Pf.: 5., e-mail: ugyfelszolgalat@naih.hu).
Tájékoztatjuk emellett arról is, hogy az adatkezelésre vonatkozó törvényi rendelkezések megsértése esetén, vagy ha az Adatkezelő nem teljesítette valamely kérelmét, akkor az Adatkezelővel szemben polgári pert indíthat bíróság előtt.
Adatkezelési tájékoztató módosítása
Az Adatkezelő fenntartja a jogot, hogy jelen adatkezelési tájékoztatót az adatkezelés célját és jogalapját nem érintő módon módosítsa. A honlap módosítás hatálybalépését követő használatával elfogadja a módosított adatkezelési tájékoztatót.
Amennyiben az Adatkezelő a gyűjtött adatokkal kapcsolatban a gyűjtésük céljától eltérő célból további adatkezelést kíván végezni a további adatkezelést megelőzően tájékoztatja Önt az adatkezelés céljáról és az alábbi információkról:
a személyes adatok tárolásának időtartamáról, vagy ha ez nem lehetséges, akkor az időtartam meghatározásának szempontjairól;
azon jogáról, hogy kérelmezheti az Adatkezelőtől az Önre vonatkozó személyes adatokhoz való hozzáférést, azok helyesbítését, törlését vagy kezelésének korlátozását, és jogos érdeken alapuló adatkezelés esetén tiltakozhat a személyes adatok kezelése ellen, valamint a hozzájáruláson, vagy szerződéses kapcsolaton alapuló adatkezelés esetén kérheti az adathordozhatósághoz való jog biztosítását;
hozzájáruláson alapuló adatkezelés esetén arról, hogy a hozzájárulást Ön bármikor visszavonhatja,
a felügyeleti hatósághoz címzett panasz benyújtásának jogáról;
arról, hogy a személyes adat szolgáltatása jogszabályon vagy szerződéses kötelezettségen alapul vagy szerződés kötésének előfeltétele-e, valamint hogy az Ön köteles-e a személyes adatokat megadni, továbbá hogy milyen lehetséges következményeikkel járhat az adatszolgáltatás elmaradása;
az automatizált döntéshozatal tényéről (ha alkalmazott ilyen eljárás), ideértve a profilalkotást is, valamint legalább ezekben az esetekben az alkalmazott logikára és arra vonatkozóan érthető információkat, hogy az ilyen adatkezelés milyen jelentőséggel, és Önre nézve milyen várható következményekkel bír.
Az adatkezelés csak ezt követően kezdődhet meg, amennyiben az adatkezelés jogalapja hozzájárulás, az adatkezeléshez a tájékoztatáson felül Önnek hozzá is kell járulnia.
A jelen dokumentum a webshop működésével kapcsolatban minden releváns adatkezelési információt tartalmaz az Európai Unió 2016/679 számú Általános Adatvédelmi Rendelete (a továbbiakban: Rendelet. GDPR) és a 2011. évi CXII. tv. (a továbbiakban: Info tv.) alapján.